According to the current legislation on General Data Protection Regulation (GDPR), we inform you that the personal data you provide by filling in the electronic registration in this page will be collected in files whose responsible is:
Rocalago Hoteles SL.
By virtue of the provisions of said legislation, the holder of personal data may exercise his rights of access, rectification, delete, opposition, treatment limitation, data portability and not being subject of automatized individual decisions, including the preparation of profiles, writing to:
Rocalago Hoteles SL.
Lago Playa, s/n ( Sa Roqueta) 07871 Formentera
or by email to the email address of indicating in the subject the title 'General Data Protection Regulation'.
The fact of not registering the personal data required in the form as mandatory, could cause that we cannot proceed with your request.
The accommodation Apartamentos Casa Romantica uses Neobookings booking software as the responsible of the processing and storage of your personal data and reservations in its servers whose responsible is:
NEOBOOKINGS, S.L.
C/ Menéndez Pidal, 14
07820 Sant Antoni de Portmany (Ibiza)
NIF: B-57298010
You can request information about your data by emailing at datos@neobookings.com. To delete or modify your data you should contact .
Furthermore, accepting this legal warning, you are recognizing that the information and personal data collected are accurate and truthful.
The collection of your personal data is done with the purpose of making reservations in our business, offer you the accommodation services and giving you other products and services advertisements, warning and offers and information of general interest.
We also inform you that our server will send to your computer a file ('cookie'), which will give us information about the chosen language and other navigation options of the pages you visit through this website. However, you have the possibility to configure your computer in a way that rejects the installation of these 'cookies'.
Rocalago Hoteles SL. and Neobookings, S.L. make a commitment to treat your personal data in an absolutely confidential way and to use them only for the purposes indicated.
We inform you that Rocalago Hoteles SL. and Neobookings, S.L. has adopted the legally required security measures in its facilities, systems and files required by the legislation on data protection. Furthermore, the person in charge of the file guarantees the confidentiality of the personal data, although personal data and any other information that is in their power or accessible through their systems could be shared to the competent public authorities in case it is required in accordance with the applicable legal provisions.
The owner of the data responds, in any case, the veracity, accuracy, validity, authenticity and relevance of the personal data provided.
According to the provisions of article 10 of Law 34/2002, on the Information Society and Electronic Commerce Services, all our clients, users and visitors are informed about the legal information related to the company that owns the web located at the Internet address:
Corporate name: Rocalago Hoteles SL.
Official adress: Lago Playa, s/n ( Sa Roqueta) 07871 Formentera
Fiscal ID (Legal Identifying code): B57552382
No payment methods found for selected room combinations.
Please contact the hotel or reserve the rooms one by one.
BOOKING CONDITIONS AND CANCELLATION POLICY
Booking conditions:
Security deposit of 200 euros on arrival per apartment rented to cover damages if any.
Check-in is done through the reception of the Lago Playa Complex.
■ It is not permitted to book for a person aged under 18 years.
■ Eco taxes to pay at hotel
■ The person booking in our establishments is responsible for the accuracy of the information introducided at the booking. Any errors within the reservation (for example, in the date, number of people or number of rooms) are of responsibility of the person making the reservation or of the end user of the service, should it be a different person.
■ Pets are NOT allowed.
■ You must present the card with which you made the reservation in the hotel.
■ The Official schedule:
Check-out time: before 11:00 am
Check-in: As from 18:00 pm (however, you could enter in earlier subject to availability)
The customer cannot demand for the appartment before the official time of check-in if it is not available. The customer must leave the room at 11.00 am the latest. Any extension of the time of departure must be authorized by the reception.
■ The cost of the stay is calculated according to the VAT applicable at the time of sojourn, regardless of the VAT applicable at the time of booking. This means that changes in VAT between the time of booking confirmation and the effective time of the sojourn will involve a difference in the final cost of the reservation.
Exclusive discounts for booking through our website.
Loyalty program (hereafter, the 'program') is Roca Lago Hoteles SL. loyalty program.
MEMBERS
Members must be natural persons of legal age and accept the programme's terms and conditions.
PURPOSE OF THE PROGRAMME
The purpose of the programme is to reward hotel guests. To this end, guests must confirm that they wish to enjoy the loyalty program's EXCLUSIVE discounts.
MEMBER REQUEST FOR UNREGISTERING FROM THE PROGRAMME
Members may unregister from the LOYALTY PROGRAME at any time. To this end, they must communicate it in writing via the email address hotel_rocabella@yahoo.es
PRIVACY POLICY
The property hereby informs users that the purpose for processing the personal data gathered when subscribing to the loyalty program shall exclusively be that of applying the discounts offered and expressed in the 'purpose of the program' section.
Booking by means of this mode implies express acceptance of the program's terms and conditions.
RIGHTS OF THE LOYALTY PROGRAMME MEMBERS
Pursuant to the rights conferred by the data protection law in force, data subjects may exercise their right of access, rectification, limitation, erasure, portability and opposition to the processing of their personal data, and they may further revoke the consent provided by writing to the postal address stated above, or by directing an email to hotel_rocabella@yahoo.es
DATA STORAGE
In compliance with current legislation, data subjects are hereby informed that their data shall be stored for as long as is strictly necessary to meet with the aforementioned precepts.
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